Social Media Customer Service

Social media is changing the landscape of customer service. 44% of adults use the web to share grievance about products. However, 60% of companies don't respond to customers via social media, even when asked a direct question. See the infographic below...

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Social Media Demographics

Nowadays, either for personal or business reasons, over 66% of online users are connected to one or more social media platforms. Here is a case study of social media demographics.

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The Future Social CEO

Is it time for the CEO to step out and get social? It is inevitable!

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Tech & Social Media Travel

Here is a great infographic that shows how technology and social media is changing and evolving the travel industry.

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